Mr. Charles R. Armstrong was the Assistant Commissioner (AC) and Chief Information Officer (CIO) of the Office of Information and Technology (OIT), U.S. Customs and Border Protection (CBP). As the AC and CIO, Mr. Armstrong was responsible for managing and integrating all of CBP’s information technology (IT) solutions in alignment with overarching Department of Homeland Security (DHS) IT strategies. Mr. Armstrong’s responsibilities included application development, maintaining an efficient IT infrastructure that enables enforcement technology services and support, tactical communications, laboratory services, and modernization initiatives for improving the service delivery in support of CBP’s core business processes. Mr. Armstrong led OIT as the AC since June 2008. He oversaw and executed a budget of nearly 1.3 billion dollars and a workforce of about 6000 Federal employees and contractors throughout the world.
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