An internal review has found that DHS does not have sufficient policies and procedures to address employee misconduct. Specifically, policy does not include procedures for reporting allegations of misconduct, clear and specific supervisor roles and expectations, or clearly defined key discipline terms.
The federal government relies on commercial credit agencies to help verify the identities of people who apply for benefits online—such as asking personal questions from credit files. However, the 2017 Equifax data breach has raised questions about this practice.
The U.S. government plans to spend over $90 billion this fiscal year on information technology. Most of that will be used to operate and maintain existing systems, including legacy systems which can be more costly to maintain and vulnerable to hackers.