Europol Report on Cross-Border Electronic Evidence Makes Recommendations to Online Service Providers

new Europol report aims to draw a picture of the status of access of European Union (EU) Member States to electronic evidence held by foreign-based online service providers in 2018. The report presents data in relation to the volume of requests from EU Member States to online service providers; the main reasons for refusal or delay of EU requests; and the main challenges in the process from the perspective of the different stakeholders.

Manuel Navarrete, Head of the European Counter Terrorism Centre at Europol, said this is the first time such an exercise has been carried out in a systematic way including survey with judicial authorities, law enforcement from all EU Member States and input from over 12 online service providers. “The information gathered gives indications of short-term actions, which could be taken to improve the swiftness of this process,” said Navarette.

The report comprises a set of recommendations that are directed to online service providers and law enforcement agencies and may be applicable regardless of potential future developments in policy and regulations.

Recommendations for Online Service Providers:

  • Provide clear guidelines for law enforcement authorities, including information about which data sets can be requested and to which legal entity the data requests should be addressed.
  • Prepare periodic transparency reports regarding requests from EU authorities, including standardised data categories across online service providers and files in CSV format.
  • If direct requests or emergency disclosure requests are rejected, inform the requesting authority of the reason for rejection without delay.

Recommendations for EU Law Enforcement Agencies:

  • Provide periodic training courses to officers dealing with cross-border requests to online service providers.
  • In EU Member States where there is no central unit to submit requests, establish single points of contact within the law enforcement agency to deal with the most relevant online service providers.
  • Collect statistics regarding cross-border requests to online service providers.

Download the full report at Europol

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