Japan Airlines (JAL) is in the process of revising its international airport security at Narita Airport, ahead of increased tourism expectations and the Summer Olympic and Paralympic Games in 2020.
To begin with, JAL has introduced a self-service bag drop system, which became operational on October 28. Travelers have the option to check-in through the airport kiosk and print out their individual baggage tags. Once complete, the traveler can drop off their baggage and head toward the boarding gate.
This is followed by a new facial recognition service which will go live from spring 2020. In line with the International Air Transport Association’s One ID initiative, JAL will implement facial recognition technology that negates the need to present documents. During the initial check-in process, travelers will have an option to register their photo. Once completed, travelers can proceed through security and board the aircraft without presenting travel documents. Narita will be the first airport in Japan to introduce the system.