USCIS Day 2016

GTSC Launched the first USCIS Day on November 4, 2016. Approximately 170 partners from U.S. Citizenship & Immigration Services and industry joined us to discuss the mission of the DHS component:

USCIS will secure America’s promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system.


Welcome & Opening Remarks

  • Kristina Tanasichuk, CEO, Government Technology & Services Coalition
  • Sara Kindsfater-Yerkes, Managing Principal, Alethix
  • Kris McMenamin, McMenamin Consulting Group

Transformation: Line of Business Perspectives

  • Moderator: Kris McMenamin, Managing Partner, McMenamin Consulting Group
  • Amy Wheelock, Senior Advisor, Field Operations Directorate, USCIS impact of rollouts
  • Leslie Hope, Associate Center Director, Service Center Operations, USCIS
  • Armad Kitrell, Deputy Division Chief, Fraud Detection & National Security,

Enabling Transformation

  • Moderator: Sara Kindsfater-Yerkes, Managing Principal, Alethix
  • David Blair, Chief, Capability Delivery Division, Office of Transformation Coordination, USCIS
  • Rowena Furce, Chief, Customer Service, Office of Customer Engagement, USCIS
  • Lee Bowes, Chief, Biometrics Division, USCIS
  • Ken Moser, Branch Chief, Delivery Assurance Branch / Applied Technology Division, USCIS
  • Yemi Oshinnaiye, Chief, Enterprise Infrastructure Division, USCIS

Keynote: USCIS IT Transformation Business Perspective

  • Introduction: Sara Kindsfater-Yerkes, Managing Principal, Alethix
  • Mark Schwartz, Chief Information Officer, Office of Information Technology, USCIS

Luncheon Keynote

  • Introduction: Ella Fitzgerald, Client Account Lead, Accenture Federal
  • Mariela Melero, Associate Director, Customer Service & Public Engagement Directorate, USCIS

Keynote Panel

  • Mary Hermann, Acting Chief of the Public Engagement Division and Chief of the Content and Quality Division – Customer Service and Public Engagement Directorate, USCIS
  • David Simeon, Jr., Division Chief – Customer Service and Public Engagement Directorate, USCIS
  • Robert Genesoni, Infrastructure Chief, Customer Service Division, Customer Service & Public Engagement, USCIS

Mission Driven Value Delivery

  • Moderator: Kristin Cooke, Director, Acuity
  • Lucy Patterson, Chief, Data and Business Intelligence Services Program, USCIS
  • Sarah Fahden, Chief, Verification Program, OIT Software Development Division, USCIS
  • Matt Dosberg, Chief, OIT Digital Innovation & Development, USCIS

Operation Ready: Moving to an Agile DevOps Framework

  • Moderator: Kristina Tanasichuk, CEO, Government Technology & Services Coalition
  • Keith Jones, Deputy Chief Information Officer, Management Directorate, OIT, USCIS
  • Larry DeNayer, PMP, CISSP-ISSEP, Deputy CIO for Operations, Management Directorate, OIT, USCIS
  • Joshua Seckel, Chief, Applied Technology Division, Management Directorate, OIT, USCIS
  • Rafaa Abdalla, Chief, Transformation Engineering Services, USCIS