In an age when artificial intelligence is transforming how decisions are made across government and industry, the need to “see” where procurement is going is paramount for a company’s survival. I’ve been doing a lot of thinking and searching around AI’s impact on all kinds of things – our economy, the future of specific industries, its impact on government contracting – and while much of it is alarming the writing is on the wall. We either pivot to meet it, or “wait and see” and become roadkill on the road to the future.
Given GTSC has always worked on behalf of the mission of securing our homeland AND assuring that our members are the best educated and qualified to work with the government on these missions, I thought a look at where procurement will end up – in 5 years, 2 years, or 6 months, as the case may be – would help not only our guidance but the steps our members take to pivot.
To do this, I simply used AI as I do all the time now. I asked it to find me the best and why. “Me” is actually a fictional procurement analyst with the government talking with AI about a government need. While this is a fictional conversation, the reality is, why would procurement be more complicated than this? A procurement official and an AI assistant, particularly one “schooled” in traditional government requirements, will be able to find exactly what is needed. At least, what’s indexed on the internet.
In Part I of the Future of Procurement, we take a look at a fictionalized, focused conversation that captures a procurement around body cameras for U.S. Border Patrol agents—and how to find the right ones. (This piece is not an endorsement of any company or technology it is a fictional conversation with ChatGPT that identified the current state of AI’s capability.)
Scene: Office of Procurement, Customs & Border Protection, U.S. Department of Homeland Security
Participants:
- Elena Ramirez, Senior Procurement Analyst
- ChatGPT, AI Assistant
Elena Ramirez:
“ChatGPT, I need a full assessment. We’ve been tasked with evaluating the procurement of body-worn cameras for Border Patrol agents. Before we move forward, I want a real market scan—what’s out there, who’s leading the field, and what the deployment landscape looks like. We need the best solution, not just any solution.”
ChatGPT:
“Understood. I’ve pulled together a summary based on current public-sector deployments, market-leading vendors, and peer-reviewed assessment.”
Current Deployments & Precedents
ChatGPT:
Let’s examine where BWCs are already in use in federal and local law enforcement:
· U.S. Customs and Border Protection (CBP): CBP began piloting BWCs in 2021 at select Border Patrol locations. Initial rollout included 7,500 devices, with a focus on high-traffic and high-risk sectors.
· U.S. Marshals Service & ICE Enforcement and Removal Operations: These agencies have implemented limited-use BWC pilots.
· Local Law Enforcement: Over 70% of large police departments in the U.S. use BWCs. LAPD, NYPD, and Austin PD have published internal reviews noting improvements in officer conduct and complaint resolution.
These precedents provide operational data and deployment models that DHS can build upon.
Market Leaders & Vendor Profiles
Elena:
“Let’s talk vendors. Who are the top performers in this space?”
ChatGPT:
“Here’s a breakdown of major players, including capabilities and recent customer feedback.”
1. Axon (formerly Taser International)
- Flagship product: Axon Body 4
- Used by: CBP pilot, LAPD, NYPD, U.S. Marshals
- Strengths: Real-time livestream, automatic activation with weapon draw, secure cloud storage (Evidence.com), robust analytics
- Reputation: Market leader; high performance in harsh environments; strong tech support
- GSA Schedule: Yes
2. Motorola Solutions (WatchGuard V300)
- Used by: Local PDs in Texas, Arizona, and federal trial programs
- Strengths: Field-swappable battery, integrated GPS tagging, LTE and Wi-Fi options
- Reputation: Excellent video/audio quality, durable build, solid support
- GSA Schedule: Yes
3. Panasonic (Arbitrator BWC)
- Used by: U.S. municipalities and transit law enforcement
- Strengths: High-res camera, integrated evidence management, extreme temperature tolerance
- Reputation: Strong for harsh conditions, but heavier and pricier than competitors
4. Reveal Media (D-Series)
- Used by: Border authorities in the UK, EU
- Strengths: Front-facing screen (for de-escalation), encrypted storage
- Reputation: Popular in international law enforcement, less presence in U.S. federal agencies
Procurement & Review Factors
Elena:
“What do user reviews and field tests say?”
ChatGPT:
Key evaluation factors should include:
· Durability in remote and rugged conditions (heat, sand, water)
· Battery life of 12+ hours per shift
· Audio-visual clarity in low-light and mobile environments
· Automatic activation triggers (e.g., firearm unholstering, vehicle exit)
· Data security & chain of custody compliance with DHS and CJIS standards
· Scalable cloud storage with retention policies
· Integration with CBP’s IT systems and digital evidence repositories
· Field officer usability and comfort
According to after-action reviews from CBP’s pilot, agents rated Axon’s platform highest in terms of ease-of-use and video reliability, while Motorola’s devices scored better on battery life and flexibility.
Efficient Procurement: Will This Method Fit the Bill?
As this fictional exchange shows, the “time to purchase” could theoretically be 24 hours. But will that really work? Does it do enough to assure that CBP is getting the best product for the best price? AND that accounts for the evolution of technology?
Does the value of today’s process add tremendously to the end result? What parts of that process SHOULD remain and is that on what the current rewrite of the FAR is focused?

