Amivero, a 8(a), Woman-Owned Small Business and member of the Government Technology & Services Coalition (GTSC), has expanded its partnership with the U.S. Citizenship and Immigration Services (USCIS) through a new contract with the Refugee, Asylum, and International Operations (RAIO) Directorate. This strategic engagement highlights Amivero’s commitment to supporting USCIS’s mission by bringing innovative, data-driven solutions to the RAIO Directorate, which is crucial to managing processes for those seeking refuge and asylum in the United States.
Through this new contract, Amivero will deliver a suite of advanced services to RAIO, focusing on enhancing customer experience and efficiency within the organization. Key areas of work include implementing solutions to reduce backlogs, improving data engineering practices for better decision-making, and supporting critical product management needs within RAIO’s systems.
The company will deploy advanced tools and customer-focused methodologies to accelerate case handling times and reduce administrative backlogs. As RAIO oversees complex processes involving refugee, asylum, and international operations, Amivero’s expertise will help ensure these systems run efficiently and meet growing demand. The emphasis on enhancing the customer experience aligns with USCIS’s broader goals to make their services more accessible and user-friendly for individuals seeking protection and legal status in the U.S.
Additionally, Amivero’s data engineering support will empower RAIO to make faster, more informed decisions by integrating actionable insights into their workflows. By leveraging data, RAIO can enhance its operational transparency and continue to meet federal performance standards while adapting to the evolving needs of the U.S. immigration landscape.