In an apparent industry first, the global insurance company AXA said Thursday it will stop writing cyber-insurance policies in France that reimburse customers for extortion payments made to ransomware criminals.
AXA, among Europe’s top five insurers, said it was suspending the option in response to concerns aired by French justice and cybersecurity officials during a Senate roundtable in Paris last month about the devastating global epidemic of ransomware.
“The word to get out today is that, regarding ransomware, we don’t pay and we won’t pay,” cybercrime prosecutor Johanna Brousse said at the hearing. Only the U.S. surpassed France last year in damage from ransomware to businesses, hospitals, schools and local governments, according to the cybersecurity firm Emsisoft, estimating France’s related overall losses at more than $5.5 billion.