TMR is seeking an experienced VTC with configuring and maintaining digital computers and peripherals, Polycom and video bridge also required. Also, with a Security+ certification.
Effective interpersonal skills are vital for communicating and interacting with others. Business like appearance is also a must. This position works with the command staff on a daily basis.
Provides technical expertise for all Video Teleconference systems at West Fort Hood and supported remote locations. This includes, but is not limited to the set up and management of the basic operating system, hardware installation, system configuration, call accounting system, and usage reports for the Desktop Video Teleconferencing (DVTC) and Studio VTC's. Experienced in wall and ceiling mounted displays, projectors and projector screens and bulbs.
Operates the Studio VTC's at the West Fort Hood, TX site and other locations as necessary to support the ATEC mission; to include setting up temporary and/or expanded capabilities, as directed, and effecting coordination of resources, as required.
Operates conference room equipment (Training Class Room and Command Conference Room) to enable use of projection screen and other resources for other than VTC briefings.
Monitors VTC schedule and ensures readiness and setup of required systems and resources.
Applies advanced technical knowledge to solve unusually complex problems in working with electronic equipment with emphasis on video teleconference systems and peripheral device maintenance; to include Digital Computers. Problems are those that typically cannot be solved solely by reference to manufacturer's manuals or similar documents.
Works as a team member in the installation, repair, and maintenance of video teleconference systems and IT equipment.
Maintains constant on-site operability and support when Commanding General or Technical Director is involved in conference or briefing.
Responds promptly to unexpected malfunctions, failures, or changes in video teleconference support scenarios.
Follows established procedures to ensure achievement of quality, safety, and security standards.
Create and maintain operation documentation.
Reports to the Operations Team and may be required to assist in other IT requirements to include hardware and network tasks.
Must work well both independently and in teams to solve challenging IT support issues.
Performs other duties as required, which may include:
Accomplishing assigned tasks in closely related fields.
Responding to changes in work schedules, and off-hour call-ins. May be required to work a flexible schedule in support of other areas.
Participating in formal, on-the-job, and cross-training.
Work can involve standing, talking, hearing, using hands to feel or operate objects, tools, or controls and reaching with hands and arms.
Frequently required to walk, sit, climb, balance, stand, stoop, kneel, and reach.
The employee must be able to push, pull, lift and/or carry up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Educational Requirements: High school diploma plus 2 years of related experience
Experience Requirements: Two years progressive operational and maintenance
experience encompassing video teleconferencing equipment and related video and telecommunications peripheral, conditioning, and line equipment.
Experience with configuring and maintaining digital computers and
peripherals, Polycom and video bridge also required.
Security Clearance: Must hold, or be eligible for, the required security clearance.
Technical and Management Resources, Inc. is an Equal Opportunity Employer and does not discriminate with regard to race, color, religion, sex, age, national origin, disability, or Vietnam veteran status. This policy affirms TMR’s commitment to the principles of fair employment and the elimination of discriminatory practices. We encourage all employees to take advantage of opportunities for promotion as they occur.