App Failure Led to Long Airport Lines in Third CBP System Crash in Three Years

A relatively brief database outage led to long lines for international travelers Friday, as the Customs and Border Protection agency worked to restart its systems in the wake of another crash—the third in three years.

At around 3:15 p.m. Friday, a key application used to process international arrivals at U.S. airports failed to connect with the associated CBP database, according to an initial investigation. The failure resulted in a widespread crash affecting airports nationwide, forcing customs officers to use other means for screening passengers

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The Government Technology & Services Coalition's Homeland Security Today (HSToday) is the premier news and information resource for the homeland security community, dedicated to elevating the discussions and insights that can support a safe and secure nation. A non-profit magazine and media platform, HSToday provides readers with the whole story, placing facts and comments in context to inform debate and drive realistic solutions to some of the nation’s most vexing security challenges.

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