A routine software update caused cascading chaos Friday that has engulfed global businesses from airports and banks to retail and law enforcement.
It wasn’t a cyberattack, but was caused by one of the world’s largest cybersecurity companies deploying a flawed update while trying to keep their customers safe from hackers.
CrowdStrike, a cybersecurity company based in Austin, Texas, that’s widely used by businesses and government agencies that run on Microsoft computers, said that a defect in one of its updates for computers running the Windows operating system had caused the issue. The result was arguably the largest global information technology outage in history.
Read the rest of the story at NBC News.