Some voters in Johnson County, Ind., found themselves waiting for hours to cast their ballots in last year’s midterm elections, but not because of a massive surge in turnout or malfunctioning voting machines.
What struggled to work were the electronic poll books used to check a voter’s registration, triggering long lines at polling stations.
A state investigation determined that the vendor for the e-poll books, Election Systems & Software (ES&S), was responsible for the technical issue, and the Johnson County election board ultimately voted to terminate the contract.