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Wednesday, February 1, 2023

National 911 Program Kicks Off Computer-Aided Dispatch Assessment Project

The National 911 Program has selected Mission Critical Partners to complete an assessment of the status of CAD systems nationwide.

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as caller location information.

It can also create problems with the transfer of call information to first responders in the field via public safety broadband networks. These transfer functions are important capabilities for enhancing responder safety and situational awareness and is essential for the transition to Next Generation 911 (NG911) functionality.

The National 911 Program has selected Mission Critical Partners to complete an assessment of the status of CAD systems nationwide including:

  • Relevant technologies and technological issues.
  • The governance, administrative and technological issues that all entities, including standards-development organizations, private-sector companies and national CAD organizations, must address.
  • The resources, budget and partner agencies needed and ideas for how to use them.
  • Requirements and metrics that identify the value and accuracy of 911 CAD data.

About the National 911 Program

The National 911 Program is responsible for improving coordination and communication among federal, state and local ECCs, personnel, and telecommunications carriers and vendors. One of the program’s primary objectives is to develop and share resources concerning the technology used in providing 911 services.

Read more at U.S. Fire Administration

Homeland Security Todayhttp://www.hstoday.us
The Government Technology & Services Coalition's Homeland Security Today (HSToday) is the premier news and information resource for the homeland security community, dedicated to elevating the discussions and insights that can support a safe and secure nation. A non-profit magazine and media platform, HSToday provides readers with the whole story, placing facts and comments in context to inform debate and drive realistic solutions to some of the nation’s most vexing security challenges.

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