The Transportation Security Administration (TSA) today released a summary of findings from an in-depth review of TSA human capital services initiated last September by TSA Administrator David Pekoske. A panel of public and private sector leaders with extensive human capital experience conducted a comprehensive analysis of TSA’s human capital policies and their effect on frontline employees. The panel completed its work this month and is now finalizing a full report, including an outline of a long-term strategy to improve TSA’s human capital services.
TSA has already begun to implement many of the recommendations. The review covered two main areas:
- Supporting the Transportation Security Workforce: A review of current hiring processes; pay; advancement policies and practices; administrative functions and leadership; and supervisor practices.
- Enhancing Human Capital Service Delivery: A review of human capital information technology systems; job classifications and position management; hiring and pay; employee relations and training; contractor support; and Human Capital field support.
TSA remains committed to making enterprise-level improvements in both processes and technologies to deliver outstanding human capital services to our global workforce. A summary of the panel’s findings and recommendations is publicly available here.