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Tuesday, December 6, 2022

USAA Under Fire for Denying Shutdown Loans to Coast Guard Clients

As Lindsay Scott’s family braced for the government shutdown, she was offered financial assistance from an unlikely benefactor: her 11-year-old son tried to donate his saved allowance to his parents.

Scott’s husband, who declined to be named, is an active duty Coast Guard member stationed in Maine. An emergency payment to active duty Coast Guard members was issued on Dec. 31, but the next paycheck remains very much in doubt.

The Scotts didn’t take their son’s money. Instead, they turned to their bank, USAA, like they have during previous shutdowns. The couple keep their checking and savings accounts with the military lender, as well as their rental and car insurance. They’ve been customers for 10 years.

“In the past, USAA has always stepped up and said, ‘we’re not going to make you go without pay, we will push paychecks through, if you bank with us, we’ve got you taken care of,'” Scott told ABC News. “This time USAA did not.”

Read more at ABC News

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