Guidehouse Wins $135M USDA Task for FEMA Pivot System

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Guidehouse beat out five other bids to secure a five-year support task from the U.S. Department of Agriculture (USDA) Office of the Chief Information Officer (OCIO) to provide support services for the FEMA (Federal Emergency Management Agency) Pivot system. This USDA STRATUS Pool 2 Basic Ordering Agreement (BOAs) is to provide data aggregation, validation, processing, modeling, and reporting system services for Pivot.

The Department of Homeland Security (DHS) FEMA Federal Insurance and Mitigation Administration (FIMA) National Flood Insurance Program (NFIP) owns and operates the NFIP PIVOT (not an acronym; formerly called Phoenix) system. The NFIP PIVOT system is a web-based system designed to help facilitate and consolidate in one system the NFIP’s core business processes.

For more details on the contract, click here.

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Megan Norris
Megan Norris has a unique combination of experience in writing and editing as well as law enforcement and homeland security that led to her joining Homeland Security Today staff in January 2025. She founded her company, Norris Editorial and Writing Services, following her 2018 retirement from the Federal Air Marshal Service (FAMS), based on her career experience prior to joining the FAMS. Megan worked as a Communications Manager – handling public relations, media training, crisis communications and speechwriting, website copywriting, and more – for a variety of organizations, such as the American Red Cross of Greater Chicago, Brookdale Living, and Advocate Illinois Masonic Medical Center. Upon becoming a Federal Air Marshal in 2006, Megan spent the next 12 years providing covert law enforcement for domestic and international missions. While a Federal Air Marshal, she also was selected for assignments such as Public Affairs Officer and within the Taskings Division based on her background in media relations, writing, and editing. She also became a certified firearms instructor, physical fitness instructor, legal and investigative instructor, and Glock and Sig Sauer armorer as a Federal Air Marshal Training Instructor. After retiring from FAMS, Megan obtained a credential as a Certified Professional Résumé Writer to assist federal law enforcement and civilian employees with their job application documents. In addition to authoring articles, drafting web copy, and copyediting and proofreading client submissions, Megan works with a lot of clients on résumés, cover letters, executive bios, SES packages, and interview preparation. As such, she presented “Creating Effective Job Application Documents for Female Law Enforcement and Civilian Career Advancement” at the 2024 Women in Federal Law Enforcement (WIFLE) Annual Leadership Conference in Washington, DC, and is a regular contributor to WIFLE's Quarterly Newsletter. Megan holds a Master of Science in Integrated Marketing Communications from Roosevelt University in Chicago, and a Bachelor of Arts in English/Journalism with a minor in Political Analysis from Miami University, Oxford, Ohio.