Accenture has announced the following leadership appointments, effective September 1, 2023:
- Manish Sharma, Accenture’s Chief Operating Officer, will become Chief Executive Officer – North America. Sharma succeeds Jimmy Etheredge, who is retiring after almost 38 years with Accenture. Etheredge will step down as of August 31 and become an advisor for a transition period.
- John Walsh, Accenture’s Chief Strategic Accounts & Global Sales Officer, will become Accenture’s Chief Operating Officer.
- Steve Ferneyhough, Accenture’s Lead – Sales, Europe, will become Chief Strategic Accounts & Global Sales Officer.
- Paul Daugherty, Accenture’s Group Chief Executive – Technology & Chief Technology Officer, will become Chief Technology & Innovation Officer.
- Karthik Narain, Accenture’s Lead – Accenture Cloud First, Data & AI, will become Group Chief Executive – Technology.
In their new roles, Sharma, Walsh, Ferneyhough, Daugherty and Narain will serve as members of Accenture’s Global Management Committee.
As Chief Executive Officer – North America, Sharma will be responsible for Accenture’s largest geographic market, which generated $29B in revenues in FY22, and will be responsible for delivering on the promise of technology and human ingenuity for Accenture’s clients, people, shareholders, partners and communities.
Sharma, who joined Accenture in 1995 in its strategy practice, currently serves as the company’s Chief Operating Officer, and before that, was Group Chief Executive – Operations, for which North America was the largest market. He has a proven track record of creating business value for global clients, enabled by tech, data and AI, and has personally engaged with some of the company’s largest clients, including many in North America.
Sharma also led the development of the company’s SynOps platform, which digitizes and transforms critical enterprise functions, from finance and accounting to marketing and sales to supply chain.
“Manish has worked around the globe and across industries to help clients reinvent to create new value, enabled by technology, data and AI,” said Julie Sweet, Chair and CEO, Accenture. “And in his roles as our COO and as the Group Chief Executive – Operations, he has personally helped lead significant parts of Accenture’s own reinvention. He is committed to our people and to helping our clients and Accenture excel at this time of exponential change.”
Etheredge has served as Chief Executive Officer – North America since 2019, helping to steer the organization and its clients through the pandemic while positioning Accenture as a leader in enterprise reinvention.
“As CEO of North America, Jimmy achieved the greatest expansion of North America in our history by creating value for our clients as their reinvention partner of choice,” said Sweet. “Throughout, Jimmy has been focused on our people, including diversity, mental health and creating more opportunities. I am incredibly grateful for our close partnership over the years and for Jimmy’s dedication to Accenture, our clients and our people. Jimmy is a true steward of Accenture and we wish him the best.”
John Walsh, who is Accenture’s Chief Strategic Accounts & Global Sales Officer, will become Accenture’s Chief Operating Officer. In his new role, Walsh will be responsible for leading the company’s business operations, executing Accenture’s business strategy, and chairing the Capital Committee & Corporate Investment Committee to execute on the company’s growth strategy, protect its infrastructure and ensure operational excellence, which includes the ongoing digital transformation of Accenture.
In his current role, Walsh led the creation of the company’s global sales organization, combining a growth mindset with operational rigor, and has worked side by side with client teams as an executive sponsor for many of the company’s most significant clients. Walsh brings deep knowledge of and experience in technology and how technology creates business value through his prior leadership of Accenture’s Communications, Media & Technology business.
Steve Ferneyhough, Accenture’s Lead – Sales, Europe, will become Chief Strategic Accounts & Global Sales Officer. In his new global role, Ferneyhough will continue to drive growth and meet the needs of clients. In his current role, Ferneyhough delivers large-scale transformational partnerships, industry-based solutions and campaigns for clients across Europe
Paul Daugherty, who is currently Accenture’s Group Chief Executive – Technology & Chief Technology Officer, will become Chief Technology & Innovation Officer. This new role will focus on defining and executing the company’s technology strategy and accelerating innovation capabilities.
Over the last four years, Daugherty has led Accenture Technology through its highest growth in Accenture history. He is a visionary technologist who has led the development of the annual Accenture Technology Vision report for more than a decade. He has co-authored two highly acclaimed books on AI.
Karthik Narain, who is Accenture’s Lead – Accenture Cloud First, Data & AI, will become Group Chief Executive – Technology and will lead Accenture’s Technology service, which includes Cloud First, Data & AI, enterprise and industry platforms, Security, and ecosystem and advanced technology centers. In his current role, he has helped clients move, shape and operate their businesses in the cloud and unlock the power of data and AI. Since the formation of Cloud First in 2020, cloud has become one of Accenture’s top growth drivers, and the company has nearly tripled the number of cloud-certified employees under Narain’s leadership. Narain joined Accenture in 2015 and led Technology for its Communications Media and Technology industry segment and Technology in North America. Over his 24-year career he has led many strategic and innovative programs across a variety of industry sectors, including Financial Services, High Tech and Software and Platforms.
