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CBP Introduces Streamlined Arrival Process for International Travelers at St. Louis

Receiptless facial kiosks utilize facial comparison and mobile Officer technology to streamline the traveler experience by confirming traveler identity and making an admissibility decision without producing a receipt.

From June 27, Global Entry members traveling internationally through St. Louis International Airport, will be able to receive faster and touchless processing using U.S. Customs and Border Protection’s (CBP) receiptless facial kiosks.

Receiptless facial kiosks utilize facial comparison and mobile Officer technology to streamline the traveler experience by confirming traveler identity and making an admissibility decision without producing a receipt, thus enabling increasingly contactless processing and a reduced environmental footprint through the elimination of paper receipts.

In March, we reported on CBP’s focus on next-generation processing for Global Entry, with innovations streamlining and expediting the arrival experience and offering touch-free travel.

At the time, Trusted Traveler Programs Director Mike Millich said CBP had updated approximately 80 percent of its airport kiosks across the country and that he expected 100 percent of those kiosks would be updated by the end of the year.

Travelers will see receiptless processing even at older kiosks updated with facial comparison technology. A touchless portal pilot was conducted at Los Angeles International Airport from September through January and CBP plans to expand the initiative. It was very successful and led to 94 percent faster processing than legacy kiosks: From 45 to 60 seconds with the older machines, to about 3.5 seconds with Global Entry touchless technology.

Read the announcement at CBP

SourceU.S. CBP
Kylie Bielby
Kylie Bielby has more than 20 years' experience in reporting and editing a wide range of security topics, covering geopolitical and policy analysis to international and country-specific trends and events. Before joining GTSC's Homeland Security Today staff, she was an editor and contributor for Jane's, and a columnist and managing editor for security and counter-terror publications.

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