For years, Registered Agents Inc.—a secretive company whose business is setting up other businesses—has registered thousands of companies to people who appear to not exist. Multiple former employees tell WIRED that the company routinely incorporates businesses on behalf of its customers using what they claim are fake personas. An investigation found that incorporation paperwork for thousands of companies that listed these allegedly fake personas had links to Registered Agents.
State attorneys general from around the US sent a letter to Meta on Wednesday demanding the company take “immediate action” amid a record-breaking spike in complaints over hacked Facebook and Instagram accounts. Figures provided by the office of New York attorney general Letitia James, who spearheaded the effort, show that in 2023 her office received more than 780 complaints—10 times as many as in 2019. Many complaints cited in the letter say Meta did nothing to help them recover their stolen accounts. “We refuse to operate as the customer service representatives of your company,” the officials wrote in the letter. “Proper investment in response and mitigation is mandatory.”
Meanwhile, Meta suffered a major outage this week that took most of its platforms offline. When it came back, users were often forced to log back in to their accounts. Last year, however, the company changed how two-factor authentication works for Facebook and Instagram. Now, any devices you’ve frequently used with Meta services in recent years will be trusted by default. The move has made experts uneasy; this means that your devices may not need a two-factor authentication code to log in anymore. We updated our guide for how to turn off this setting.
Read the rest of the story at Wired, here.
