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Saturday, November 26, 2022

GAO Finds Improvements in Firefighter Recruitment and Retention

Low pay was the most commonly cited barrier to recruiting and retaining federal wildland firefighters. Officials and all stakeholders stated that the pay, which starts at $15 per hour for entry-level positions, is low.

Recruiting and retaining federal wildland firefighters is difficult due to factors like low pay, poor work-life balance, limited workforce diversity, and more. A new report from the Government Accountability Office (GAO) says agencies are taking steps to improve pay, conditions and hiring practices.

U.S. wildfires have grown more severe in recent years. The Department of Agriculture’s Forest Service and four agencies within the Department of the Interior currently rely on about 18,700 employees to fight fires. The Interior agencies are the Bureau of Indian Affairs, Bureau of Land Management, Fish and Wildlife Service, and National Park Service.

Through analysis of interviews with agency officials and nonfederal stakeholders, GAO identified seven barriers to recruitment and retention of federal wildland firefighters: low pay, career advancement challenges, poor work-life balance, mental health challenges, remote or expensive duty stations, limited workforce diversity, and hiring process challenges.

Low pay was the most commonly cited barrier to recruiting and retaining federal wildland firefighters. Officials and all stakeholders stated that the pay, which starts at $15 per hour for entry-level positions, is low. Officials and eight stakeholders also noted that the pay does not reflect the risk or physical demands of the work. Moreover, officials and stakeholders said that in some cases, firefighters can earn more at nonfederal firefighting entities or for less dangerous work in other fields, such as food service. 

GAO’s review found that the Forest Service and Interior agencies have taken steps to help address this barrier. For example, in 2022, the agencies worked with the Office of Personnel Management (OPM) to address a provision of the Infrastructure Investment and Jobs Act calling for the agencies to increase firefighter salaries by the lesser of $20,000 or 50 percent of base salary in locations where it is difficult to recruit or retain wildland firefighters. In June 2022, the agencies announced that the salary increase would apply to wildland firefighters in all geographic locations, as their analysis indicated that recruitment and retention challenges existed in all locations. The act authorized funding for the wildland firefighter provisions, including those related to salary increases, for fiscal years 2022 through 2026, and appropriated some funding toward those provisions.

GAO notes that the Forest Service and Interior are taking steps to address other barriers as well. For example, to help improve work-life balance for firefighters, the Forest Service increased the size of some firefighting crews, a change intended to allow crew members to more easily take time off for rest or personal reasons, according to Forest Service officials. 

In fiscal year 2021, 84 percent of federal firefighters identified as men and 72 percent identified as White. To increase diversity, GAO found the agencies have recruited women and underrepresented racial and ethnic groups, including through a wildland firefighter apprentice program. 

The agencies are also taking steps to improve mental health services and hiring practices, the watchdog said. In a 2018 International Association of Fire Fighters’ survey, 7,000 respondents overwhelmingly replied that stressful job experiences have impacted their mental health: 19% have had suicidal ideation, 27% have struggled with substance abuse, 59% have experienced family and relationship problems, and 65% are haunted by memories of a bad call.

On June 22, 2022, the U.S. House of Representatives passed the new Helping Emergency Responders Overcome (HERO) Act, which would provide critical mental health resources to first responders and health care providers. The new HERO Act directs the Secretary of Health and Human Services (HHS) to report to Congress each year on first responder suicide rates, including identifying risk factors, possible interventions, and recommended interventions for further study. It also requires HHS to develop and distribute best practices on the prevention and treatment of posttraumatic stress among first responders. The bill would also create two grant programs. The first is a program to train individual firefighters and paramedics to provide mental health support to their peers in their organizations. The other grant would train health care providers to serve a similar role in their hospitals and practices.

GAO found hiring process challenges during its review. For example, the agencies may take a long time (e.g., over two months) to let applicants know if they will be offered a position. In the meantime, some candidates may decide to accept a position elsewhere. In addition, there are sometimes months of delay between when applicants are hired by the agencies (e.g., in the winter) and when they start their positions (e.g., in the spring), leading some applicants to accept other positions. GAO also found that the agencies may post vacancy announcements for the next fire season during the fire season, when firefighters are deployed in the field and thus may not be able to meet application deadlines.

To hire wildland firefighters more quickly, the Forest Service and Interior have requested that OPM grant them direct-hire authority, which OPM has granted. Forest Service officials said that using direct-hire authority decreases by half the amount of time needed to hire firefighters. In May 2022, OPM approved the Forest Service’s request to hire an additional 15,000 firefighter positions using direct-hire authority through December 2025.

GAO’s report notes that Forest Service and Interior officials have started conducting the hiring process for firefighters year-round instead of only during the winter months. The Forest Service and Interior have held recruiting events and in-person job fairs to help make hiring quicker, and officials told GAO that that they are hoping to do more in-person recruitment in the future. For example, the Forest Service has held hiring events at universities and plans to hold two in-person job fairs in 2023. Forest Service officials also said that they recognize that they need to improve recruitment efforts by advertising vacancies in local newspapers nationwide.

Read the full report at GAO

Kylie Bielby
Kylie Bielby has more than 20 years' experience in reporting and editing a wide range of security topics, covering geopolitical and policy analysis to international and country-specific trends and events. Before joining GTSC's Homeland Security Today staff, she was an editor and contributor for Jane's, and a columnist and managing editor for security and counter-terror publications.

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