Going universal with emergency communications
IT snapshot: The deluge of problems started after the storm. People had to be rescued and they needed emergency supplies. The chief of police needed help and he knew it. But he couldn ' t communicate with the outside world. And when help did arrive, problems with interoperability kept the separate groups from communicating with each other. Eventually, things got better, but for a while all he could do was talk to himself —in more ways than one.
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